Shipping Policy

WE USE A LARGE NETWORK OF COURIERS TO DELIVER YOUR PRODUCT TO YOU AS EARLY AS POSSIBLE. Sometimes on account of unavoidable circumstances, such as incessant rains, natural disasters, disruption in train or road transport, or sudden disappearance of a delivery boy in a small district can lead to little delays.

Our intent is to deliver the goods to you at the earliest.

DUE TO COVID-19 SITUATION, AVAILABILITY TO CERTAIN AREAS WILL BE AFFECTED.

1) How long will it take for my order to reach me?

Because we keep the inventory of all of the items we sell on our website, you can be certain that your purchase will be shipped within 24 to 48 hours. We strive to get your product delivered to your door within 7-10 days, however, deliveries may take slightly longer due to unexpected situations and delays.

2) Is it possible to track my order?

A confirmation email will be sent to your inbox as soon as you place your order. We will give you the details with your tracking number and a link to monitor your order once it has been completed and sent from our warehouse. Alternatively, if you are a registered user, you may check your order information by logging into the website’s “My Account” area.

3) What are the shipping charges?

For orders of less than Rs.500, there will be an extra shipping fee of Rs.45. When you place your purchase, this amount will be added to your final cost.

4) What time of day will my order be delivered?

Before delivering the merchandise, our courier partners make sure to call you. Please make sure you are present to receive the calls since the goods will be returned to our warehouse after three failed delivery attempts and an email reminder from our team.

5) Do you ship to international locations?

Currently, the products listed on our website are only delivered within India.

6) Do you offer cash on delivery?

If you don’t feel confident making an online payment on teachersgrace.com, you can pay by Cash on Delivery. COD allows you to pay in cash when the merchandise is delivered to your home, rather than having to make an advance payment online. Cash on Delivery (COD) payments have a maximum order amount of Rs 10,000. It’s purely a cash-only transaction.

7) How do I pay using a credit/debit card?

Credit cards

We accept payments made using Visa, MasterCard, and American Express credit cards

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D Secure password.

Debit cards

Visa, MasterCard, and American Express credit cards are accepted as forms of payment.

You’ll need your card number, expiration date, and three-digit CVV number to pay with your credit card at the checkout (found on the backside of your card). You’ll be sent to the bank’s page to enter OTP that is sent to your registered phone number.

8) Why is COD not available to me?

Our Courier partners do not offer Cash on Delivery (COD) at a few serviceable areas. In addition, some of our products do not have a COD option. As a result, depending on your region and product selection, the COD option may not be available to you. You can, however, choose to pay via Net Banking or a credit/debit card or UPI.